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Mount Maunganui, Bay of Plenty, NZ
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Assistant Store Manager | The Mount

Country : New Zealand New Zealand

Town : Mount Maunganui

Category : Retail

Contract type : Permanent

Availability : Full time

Company presentation


Who We Are


lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Job description

Job Summary

The Assistant Store Manager role is an essential part of the store leadership team, impacting team member and guest experience every day. Assistant Store Managers are responsible for leading and coaching team members, holding the team accountable to results, and ensuring an outstanding guest experience in the store. Assistant Store Managers also are responsible for accomplishing administrative and operations focused activities, including floor management and scheduling.

Job Summary

The Assistant Store Manager role is an essential part of the store leadership team, impacting team member and guest experience every day. Assistant Store Managers are responsible for leading and coaching team members, holding the team accountable to results, and ensuring an outstanding guest experience in the store. Assistant Store Managers also are responsible for accomplishing administrative and operations focused activities, including floor management and scheduling.

Core Responsibilities of the Job

Operations

  1. Implement the Store Manager's vision for the store and cascade to team members.
  2. Partner with Store Manager to review business data and metrics (e.g., profit and loss [P&L] statement) to inform planning processes (e.g., quarterly business review and sales planning).
  3. Partner with Store Manager to manage store's budget, labor hours, expenses, and P&L statement.
  4. Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations.
  5. Open and close the store in accordance with the opening and closing checklists.
  6. Understand and adhere to people safety policies and procedures to maintain a safe work environment.
  7. Perform work in accordance with applicable policies, procedures, and laws or regulations.
People Management

  • Team lead role indirectly responsible for subset of store employees during shift or as delegated by Store Manager

Profile

What We Look For


Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences


Integrity/Honesty: Behaves in an honest, fair, and ethical manner


Leadership: Is able and desires to lead, influence, and inspire others; motivates, empowers, develops, and directs people as they work


Collaboration and Teamwork: Works productively with and supports others to achieve goals; seeks partnerships and diverse perspectives


Adaptability/Agility: Tolerates uncertainty and ambiguity and can change priorities in a fast-paced environment


Decision Making: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions


Strategic Thinking: Sets strategies that are aligned to vision and values of the company to achieve goals/vision/further the mission; considers the 'big picture' implications of decisions


Resilience: Remains persistent; recovers quickly from setbacks


Adaptability/Agility: Tolerates uncertainty and ambiguity and can change priorities in a fast-paced environment


Decision Making: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions


Strategic Thinking: Sets strategies that are aligned to vision and values of the company to achieve goals/vision/further the mission; considers the 'big picture' implications of decisions


Resilience: Remains persistent; recovers quickly from setbacks


Job Requirements


Eligibility


  • Legally eligible to work in the jurisdiction of the store which you are assigned to.




Availability


  • Willing to work a flexible schedule.




Other Willingness Requirements


  • Willing to work as part of a team and also complete work independently

  • Willing to move through a store for most of a shift to help guests and accomplish work




Experience


  • Work experience in leadership or people management




Job Assets (i.e., nice to have; not required)


  • Education: High School or Secondary School diploma equivalent or above.

  • Education: Bachelor's degree or equivalent

  • Experience: 1 year retail or sales specific management experience




Applicants successful in progressing to interview will be contacted by a Manager or a member of the People & Culture team. Please note any applicant or employee who believes they need a reasonable accommodation to perform the essential duties of the job is welcome to discuss this with the Manager or People and Culture team member when arranging the interview.
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